Subjgrp 88. Complaint Processing Procedures

• § 38.69 - Complaint filing.
• § 38.70 - Required contents of complaint.
• § 38.71 - Right to representation.
• § 38.72 - Required elements of a recipient's complaint processing procedures.
• § 38.73 - Responsibility for developing and publishing complaint processing procedures for service providers.
• § 38.74 - Recipient's obligations when it determines that it has no jurisdiction over a complaint.
• § 38.75 - If the complainant is dissatisfied after receiving a Notice of Final Action.
• § 38.76 - If a recipient fails to issue a Notice of Final Action within 90 days after the complaint was filed.
• § 38.77 - Extension of deadline to file complaint.
• § 38.78 - Determinations regarding acceptance of complaints.
• § 38.79 - When a complaint contains insufficient information.
• § 38.80 - Lack of jurisdiction.
• § 38.81 - Complaint referral.
• § 38.82 - Notice that complaint will not be accepted.
• § 38.83 - Notice of complaint acceptance.
• § 38.84 - Contacting CRC about a complaint.
• § 38.85 - Alternative dispute resolution.